
I had also used my 'family' Apple ID to subscribe to Apple Music. I was using a 'family' Apple ID for my iTunes and App Store (one that I share with other family members), but have a different Apple ID for iCloud. This, it turned out, was the source of my problem with not being able to see the Adele album on my iPhone. Once I followed the above steps, I got my downloaded music back.ĭo you (like me) have a different Apple ID for iCloud and the iTunes/App Store?

I found that there are a couple of things to consider when sorting out issues with your Music under iOS 9, depending on whether you have turned on iCloud Music Library and whether you have an Apple Music subscription. Then, in setting up my new Apple TV, I couldn't get any music to show up in Apple Music - other than Apple Radio. It was then that I discovered that all the music that I had previously sync'd to my iPhone from my computer had also disappeared, leaving me with nothing to listen to while 'offline'.

I knew I had downloaded Adele's album, but could not find the Album on my iPhone - despite it showing in my iTunes Store app that it had been downloaded.

At the time I was looking to play it, I had no internet service so needed to rely on my downloaded music. I too found myself in this state during my summer break, when I went to play the Adele '25' album that I had purchased. Are you totally confused about what is happening these days with your music on your iPhone, iPad or Apple TV?
